I would like to compliment the management and staff of SourceOne for the outstanding and timely service that they have provided to the Albany International Airport.
Recently, we were faced with a complete breakdown of our web site's Flight Information Display Service (FIDS). During periods of severe winter storms, our web page was not providing travelers with correct information regarding flight arrivals and departures.
We explained our dilemma to SourceOne and tasked them with upgrading our page to provide the identical FIDS information that appeared in our terminal. It seemed easy enough, but given the multitude of data sources, airline updates, graphics and format configuration, it would be a complicated task.
Within days, SourceOne and developed a solution that not only replicates our terminal FIDS on our web site, but updates the data every few minutes to provide travelers with real-time information at their office or home.
I have found SourceOne to be extremely responsive to our day-to-day needs and outstanding when it comes to providing solutions to the most difficult issues.